Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Basic Home Safety Habits website, programs, resources, and related services (collectively, the "Services"). By using our Services, you agree to comply with these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Services after changes are posted constitutes your acceptance of the modified Terms.

2. Educational Purpose and Disclaimer

The information provided through our Services is for educational and informational purposes only. It is not intended to be a substitute for professional advice, consultation, or services from qualified safety professionals, contractors, or emergency services.

3. Use of Services

Permitted Uses

You may use our Services for lawful, personal, non-commercial purposes to:

• Access educational content about home safety
• Download and use our checklists and resources for personal use
• Participate in our programs and community
• Contact us with questions or feedback

Prohibited Uses

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Reproduce, redistribute, or commercially exploit our content without permission
• Attempt to gain unauthorized access to our systems or networks
• Upload or transmit viruses or malicious code
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect user information without consent
• Interfere with the proper functioning of the Services

4. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Basic Home Safety Habits or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not modify, reproduce, distribute, create derivative works from, publicly display, or exploit any content from our Services without our express written permission, except for personal, non-commercial use.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal purposes. This license does not include the right to:

• Resell or commercially use our Services or content
• Collect and use product listings or descriptions
• Make derivative uses of our Services or content
• Download or copy content for others

5. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Limitation of Liability

To the fullest extent permitted by law:

• Basic Home Safety Habits shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services
• We make no warranties or representations about the accuracy or completeness of our content
• We are not responsible for any decisions you make based on information from our Services
• Our total liability to you for any claim arising from your use of the Services shall not exceed the amount you paid us (if any) in the twelve months prior to the event giving rise to the claim

7. Indemnification

You agree to indemnify, defend, and hold harmless Basic Home Safety Habits, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of the Services
• Your violation of any rights of another party
• Any content you submit or transmit through the Services

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We do not endorse or assume responsibility for any third-party content, products, or services. Your interactions with third-party sites are governed by their terms and policies.

9. User-Generated Content

If you submit content to our Services (such as comments, reviews, or testimonials), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content in connection with our Services.

You represent and warrant that:

• You own or have rights to the content you submit
• Your content does not violate any laws or third-party rights
• Your content does not contain harmful or malicious code

10. Payment Terms

If you purchase any paid services or products from us:

• All fees are stated in British Pounds (GBP) unless otherwise noted
• Payment is due immediately upon purchase
• We use secure third-party payment processors
• All sales are final unless otherwise stated in our refund policy
• We reserve the right to change prices at any time

11. Refund Policy

For digital products and online courses:

• Refund requests must be made within 30 days of purchase
• Refunds are issued at our discretion based on the circumstances
• Products that have been substantially consumed may not be eligible for refunds

12. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

You may also terminate your account at any time by contacting us or using the account closure feature (if available).

14. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Services shall be resolved through:

1. Good faith negotiation between the parties
2. If negotiation fails, mediation in Norwich, UK
3. If mediation fails, the courts of England and Wales shall have exclusive jurisdiction

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Basic Home Safety Habits regarding your use of the Services and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us:

18. Emergency Services Disclaimer

19. No Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

20. Changes to Services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.